FAQ

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Find clear answers to your questions about our mental health services and support for first responders.

Who is eligible to receive counseling through OTR Wellness?

Our services are available to all general public in search of trauma treatment and first responders seeking support for mental health and recovery.

How do I schedule a therapy session with your team?

You can book a session by contacting us via phone or email. At times we do have a waiting list and do our best to priortize based on need.

Are the counseling sessions confidential?

Yes, all sessions are strictly confidential to ensure your privacy and trust.

What types of mental health support does OTR Wellness offer outside of therapy?

We provide individual counseling, group therapy, and crisis intervention tailored for first responders.

Is there a cost for the counseling services?

Our nonprofit offers some services free of charge or on a sliding scale based on need. Wellness checks are free. We often work with you on rates for deductibles and high copays for therapy.

Can family members of first responders and military access support?

Yes, we also provide resources and counseling for families impacted by first responders’ work.

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